Privacy Policy

1. Introduction

TezReply ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI WhatsApp assistant services.

2. Information We Collect

We may collect the following types of information:

• Contact information (name, phone number, email address)
• WhatsApp messages and conversation history with our AI assistants
• Business information you provide for AI training purposes
• Usage data and analytics related to our services

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our AI assistant services
• Improve and personalize your experience
• Respond to your inquiries and support requests
• Send service-related communications
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with third-party service providers who assist us in operating our services, subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent where applicable

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: bonney@tezreply.com

WhatsApp: +91 7977 899473

Address: Lokmanaya Society, Vikhroli Parksite, Mumbai, India