Terms of Service

1. Acceptance of Terms

By accessing or using TezReply's AI WhatsApp assistant services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

TezReply provides AI-powered WhatsApp assistant services for businesses, including automated customer support, lead capture, and inquiry handling. Our services are designed to help businesses respond to customer messages efficiently.

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information for AI training
• Use our services in compliance with applicable laws and regulations
• Not use our services for spam, harassment, or illegal activities
• Maintain the confidentiality of your account credentials
• Comply with WhatsApp's terms of service and policies

4. Intellectual Property

All content, features, and functionality of our services, including but not limited to software, text, graphics, and logos, are owned by TezReply and are protected by intellectual property laws.

5. Service Availability

We strive to maintain high availability of our services but do not guarantee uninterrupted access. We may modify, suspend, or discontinue services at any time with reasonable notice.

6. Limitation of Liability

To the maximum extent permitted by law, TezReply shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for our services in the preceding twelve months.

7. Indemnification

You agree to indemnify and hold harmless TezReply, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

8. Termination

Either party may terminate the service agreement with reasonable notice. Upon termination, your access to our services will cease, and we may delete your data in accordance with our Privacy Policy.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes. Continued use of our services after changes constitutes acceptance of the updated terms.

11. Contact Us

If you have questions about these Terms of Service, please contact us at:

Email: bonney@tezreply.com

WhatsApp: +91 7977 899473

Address: Lokmanaya Society, Vikhroli Parksite, Mumbai, India